Refund Policy
At Scotch Bonnet Collection, we aim to ensure you are fully satisfied with your purchase.
Returns
Items may be returned within 7–14 days of delivery, provided they are:
* Unworn and unused
* In original condition
* With all tags and packaging intact
Non-Returnable Items
Certain items may not be eligible for return, including:
* Custom-made or tailored pieces
* Sale or discounted items (unless defective)
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a few business days.
Exchanges
We only replace items if they are defective or damaged.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Contact Us
For return requests, please contact us before sending any items back.
We appreciate your understanding and support.
